How do I take it?
Stir 1 to 2 scoops (10g each) into 200 to 300ml of a drink until dissolved. Most customers take 1 to 2 scoops a day.
Does it change the taste of my drink?
It is unflavoured and dissolves easily without altering the taste.
Can I use it in hot and cold drinks?
Yes. It works in coffee, tea, smoothies, water or juice.
How many scoops are in a pouch?
The pouch is 500g. A scoop is 10g, so there are about 50 scoops.
Does a scoop come in the pouch?
Yes. A 10g scoop is included in every pouch.
How much protein is in a serving?
9g of protein per 10g serving.
What is in it?
Premium Hydrolysed Collagen Peptides are bovine collagen peptides. No added sugar. No artificial flavours.
Is it Halaal?
Yes. Our collagen is Halaal certified.
Where is it packed?
Proudly packed in South Africa.
How should I store it?
Store in a cool, dry place.
How much does delivery cost and how long does it take?
Delivery within South Africa: free on orders over R 700, otherwise R 50 flat per order. About 3 working days from your order. Some rural and remote areas may take longer or may not be reachable by our courier. If we cannot deliver to your address, we will contact you before dispatch and refund your order in full.
How can I pay?
You pay online through the website at checkout.
Can I return it if I change my mind?
No. Because the product is a sealed consumable, we cannot accept change of mind returns once an order is dispatched.
What if my pouch arrives damaged, unsealed or not what I ordered?
Email us within 7 days of delivery at shopellabeauty@gmail.com with a photo and your order number. We will look into it and make it right.
Can I give it as a gift?
Yes. Our eGift Cards come in R 150, 200, 300, 400 and 500, or another amount you choose.
I have a question about my own health. Can you answer it?
We cannot give personal health advice. For questions about pregnancy, medication, medical conditions or what is right for you, please speak to your doctor or pharmacist before use.
How do I contact you?
Email shopellabeauty@gmail.com or use the contact form on our site.